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Frequently Asked Questions

How do I place an order?
Thanks for visiting JustOTC.com.
Go through the following steps carefully to place an order in JustOTC.com
  • Choose the desired product.
  • Enter the required quantity of that product in "Qty" option box. Click "Buy" button.
  • You can see message being displayed under "Shopping Cart"page indicating "There are n items in your Shopping Cart."
  • Clicking Checkout button on shopping cart page Or you can select the "View Cart" link on top take you to Sign In Page. Then do as follow
By filling all these pages carefully, you can get your order placed successfully with JustOTC.com
 
How can I pay you via credit card? or Do you accept payment via paypal? Or Do you accept payment via Google checkout? or Do you accept payment via Amazon checkout?
You can pay directly with your credit card. All credit card payments are powered by Authorize.Net - one of USA's leading online payment processors. No need for an account, quick, easy, and very safe. With Authorize.Net. We accept payment via google checkout.
 
Google Checkout      Amazon Checkout
We accept all major credit cards.
All credit card will be billed as www.justotc.com.
Safe & Secure Payments

ABOUT SSL CERTIFICATES

All Transactions are secure with Secure Sockets Layer (SSL) Encryption, the industry standard, for encrypting all personal information, including name, address, and credit card numbers.


Online Payment Service
You can use PayPal to Pay for your Order.
All PayPal payments are made to pay@justotc.com
Payment Options
If you choose credit card as your payment method please change your shipping address to the address associated with the credit card you will be using, this helps us combat fraud and it will help prevent any delays in shipping your order
 
Do you ship to International Addresses?
Yes, we do ship to international Destination also.
For more information read Shipping Policy.
 
What are the International Shipping Methods you have?
JustOTC.com is currently able to ship Products to International Addresses.

International Shipping methods we use:
  • 1) Priority Mail International
  • 2) First Class Mail International Package
For more information read Shipping Policy.
 
What is my order status, Can I track my order?
Yes, you can track your order status.
Login to My Account using your Email and Password. Now click on Order History. In order history Listing click on View in last column. This is as follow:
 
How do I cancel an order?
You may cancel your order within 5 hours of shopping cart checkout time. If you cancel your order after 5 hours, we charge the cancellation fee as per the order.
Please call us at 201-488-3355 to cancel your Order within 5 hours of order placement in our site.
 
What is your privacy policy?
Your privacy is very important to us. We assure you that, in accordance with our Privacy Policy, JustOTC.com, will not distribute our customer list to third parties.
For more information read Privacy Policy.
 
What is your shipping policy?
We ship via United Parcel Service (UPS), USPS and FedEx. Shipping carrier may vary with the destination and weight of the package shipped.
For more information read Shipping Policy.
 
What is your refund policy?
Item must be returned within 7 days of delivery.
Money will be given back depending upon the condition of the product.
For more information read Return Policy.